Posts Tagged ‘relationships’

Resonating Voices in an Often-Chaotic World

How Keynoters are Making a Difference Our world is noisy, chaotic, frustrating, even fearful for many. I believe that is why organizations of every conceivable size are stepping up to bring people together to hear empowering messages from today’s keynote speakers. The kind of messages that move people to take action in their lives, to…

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Psychology of Customer Relations | Ty Bennett

In this powerful and insightful presentation, Ty Bennett expertly breaks down the psychology behind customer service and your organization’s growth and retention. From every level of leadership to every level of your team, the culture and communication you foster equate either to customer relationships for life – or a revolving door. Either high volume, high…

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Don’t Hold People Accountable! – Sam Silverstein

All to often we hear someone say, “You have to hold them accountable.” Or we hear a leader say, “I’m going to hold you accountable.” The truth is that it should never be about holding people accountable. We, as leaders, should be helping people be accountable. There is a big difference between the two. Accountability…

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EOFire Podcast Interview with Tim Sanders

According to Tim, “People and innovative business relationships are the next big thing.” This former Yahoo executive has launched companies, built brands and now runs a media services company specializing in business trends, new media and human behavior. He is the author of Love Is the Killer App, The Likeability Factor, Today We Are Rich,…

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It's Not About You – Ty Bennett

It’s not about you – it’s about them! The focus of an influencer is always on the audience. If you are a speaker – it’s about the people listening to you. If you are in sales – it’s about your customer or prospect. If you are a leader – it’s about the people you are…

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High Touch Service for a High Tech World – Tim Sanders

High Touch Service for a High Tech World – Tim Sanders My neighbor Brian describes his bi-monthly meetings with his financial advisor, Ken, as “an oasis of conversation in a world of bite-sized thoughts.” Sometimes they discuss financial planning and other times they talk about current events. Over the last decade, Brian has embraced the…

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