cmi is hiring an Accounts Manager!

PLEASE NOTE: this position is in Calgary, AB, Canada; any relocation would be at the applicant’s expense.

We are looking for an Account Manager whose role will be to:

  • Handle incoming inquiries
  • Qualify prospective customers
  • Follow our sales process
  • Close a high ratio of speaking engagements and book sales
  • Source new opportunities for speaking engagements
  • Develop and enhance cmi relations with assigned accounts
  • Ensure accurate and detailed customer data
  • Other duties as assigned

Required Experience:

  • 5-10 years corporate sales experience in a high-tech, customer-driven environment
  • A degree in Marketing and/or Communications is an asset
  • Database experience with a CRM like Salesforce
  • Customer service experience
  • Calendar management is a must
  • Knowledge of and/or experience in the speaking, event planning or meetings industry is a definite asset

Required Skillset

  • Extreme attention to detail and accuracy
  • Very technology savvy
  • Strong relationship builder
  • Good grammar and writing skills are essential as you are working with and for authors
  • Exceptional at prioritizing, time-management skills and meeting timelines
  • Able to work with minimal supervision while being part of a strong team

Essential Technology:

  • Proficient in a Mac environment
  • Experienced with a CRM software such as Salesforce, Yesware, ACT or Goldmine
  • Microsoft Office suite of programs
  • Social media, particularly Twitter, Facebook, LinkedIn and YouTube
  • Dropbox, Google Mail, Google Calendars
  • Proficient with internet research
  • Typing speed of at least 60 wpm

cmi is a small team who works hard and closely together. It is imperative that you are committed to the following:

  • Honesty
  • Integrity
  • Accountability
  • Innovation and creativity
  • Problem solving
  • Communicating with care and respect
  • Flexibility and adaptability
  • Calm under pressure
  • Willing to work long hours during peak times

Please inquire with


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