Ty Bennett

Podcasts, People, and Pathways to Learning

I’m a huge fan of continuous learning and a voracious reader and information gatherer. It sure helps when you’re working with clients and speakers from around the world! It’s funny how communication and learning has changed so much through the years though isn’t it? Long before the internet, social media, and the perpetual news cycle?…

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Psychology of Customer Relations | Ty Bennett

In this powerful and insightful presentation, Ty Bennett expertly breaks down the psychology behind customer service and your organization’s growth and retention. From every level of leadership to every level of your team, the culture and communication you foster equate either to customer relationships for life – or a revolving door. Either high volume, high…

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5 Powerfully Simple Presentation Tips – Ty Bennett

I get asked for presentation advice all the time, so here are five tips that will help make your presentations more engaging & effective. Get Rid of Pleasantries – There is no need to talk about the weather, how grateful you are to be there, to apologize, or reintroduce yourself. You only have a few…

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Empathy Is A Powerful Leadership Tool

In 2017 I chose Empathy as my word for the year. I studied it and tried to apply it more in my interactions with people. What I discovered is how important empathy is for great leadership. If we understand that leadership begins and ends with people, then we understand the need to develop relationships, make…

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